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General Frequently Asked Questions
What are the minimum requirements for using Brunswick Marine in EMEA website?
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To get the best experience possible from our website you should make sure you have at least these plug-ins installed:
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Adobe Flash Player to use our Dealer Network Map, navigation menus and animations
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Adobe® Acrobat Reader® to read and use Adobe Portable Document Format (PDF) . Most part of downloadable documents on this website are in PDF format.
What is Acrobat Reader, and how do I get it?
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Adobe® Reader® is free universal software that lets you open, view, search, and print Adobe Portable Document Format (PDF) files with built-in security features. Most downloadable documents on our site are PDF files.
Click the logo to download the latest version of Adobe Reader
Download size: 512 K Download Time Estimate: 1.1 minutes @ 56K modem
What is Flash player, and how do I get it?
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Adobe Flash Player is free software that lets you view web content created by Adobe Flash. This content may be interactive content such as menus that slide, or may be complex programs like games and movies. Many web browsers (Internet Explorer, for example) install Adobe Flash Player automatically, but you may need to upgrade it from time to time.
Click the logo to download the latest version of Flash Player
Download size: 880 K Download Time Estimate: 2 minutes @ 56K modem
For more information visit Adobe website
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What is DXF and DWG format?
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DWG (pronounced drawing) is the default extension used by Autodesk for its AutoCAD drawing files in MS-DOS and Windows. Since 1982, along with its ASCII variant, DXF, the DWG format has become the de facto standard file format for CAD applications. For more information visit wikipedia.org
AutoCAD DXF (Drawing Interchange Format, or Drawing Exchange Format) is a CAD data file format, developed by Autodesk as their solution for enabling data interoperability between AutoCAD and other programs. For more information visit wikipedia.org
What are the Virtual Tours?
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These tours are computer-generated and give the viewer at the sense of actually being in the boat.
39 virtual tours are now available, providing unique views of each Arvor boat and most Quicksilver Fiberglass boats. (The Örnvik range is illustrated with Quicksilver tours.)
We now also have the first three Uttern virtual tours for the S64, S52 and D68.
Browse the products pages looking for the Virtual Tour links and click on them.
In the open window, select a panorama, click and drag to control it, or use the buttons to go left, right, up and down.
Zoom in or out with the + and - buttons. Enjoy it!
How do I use the Dealer Network Map?
- Without any doubt the Dealer Network section is a valuable information source about Brunswick Marine in EMEA Dealers, Distributors and Sales Offices.
Much more than one simple "dealer locator", this section provides a lot of practical information such as product lines carried, services, water access facilities, languages spoken, opening hours, website address...To locate a dealer, a distributor or a Brunswick Marine in EMEA Sales Office just click a country on the map (to list all dealers) or select a country and a product line from the drop down menus (to list the dealers according to the product line).
To zoom in and out of the map: Click + and -, or drag the slider.
To zoom to an area:
- Press and hold the shift key
- Click the big map and hold the mouse button down At one corner of the area drag the mouse pointer diagonally to position the other corner of the area
- Release the mouse button to zoom in
To pan around the map:
- On the small map, click the red rectangle and hold the mouse button down
- Drag the mouse to pan the map
- Release the mouse button to stop panning
How do I change my password and/or update/or delete my profile information?
- For your security and to best protect the integrity of your data, please maintain your own account information on the Brunswick Marine in EMEA website. Changes are quick and easy to make:
- Click edit profile on the left menu
- Login with your current username and password, click the "Enter" button. This brings up your current profile.
- Make the desired changes and then click the "Submit" button at the bottom of the page to record your changes.
- If you do not click the "Submit" button, your changes will not be saved
What do I do if I forget my username or password?
- Firstly, please note usernames and passwords are case-sensitive. If you think you can remember your username and password but they're not working, make sure you have entered them in the exact same case as when they were created.
Note: By default your username is your e-mail address. If you have filled several Brunswick Marine <em>in</em> EMEA forms using different e-mail addresses you would have received a different password for each. Be sure your are using the correct username with the corresponding password
If you are still unable edit your profile, please send an e-mail to the webmaster. We will look up your information and reply to you promptly.
In your message, please include any information that will help us look up your information and verify your identity as quickly as possible, such as:
- Your username (if known)
- The e-mail address you used
- The name you registered under (spell it exactly since it is case-sensitive)
- Your full address
- E-mail subject
Can I buy direct from Brunswick Marine in EMEA website, get product quotation or price list?
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Brunswick Marine in EMEA does sell neither on the Internet nor directly to the customers, but merchandises products exclusively through its worldwide network of distributors and dealers.
Therefore if you wish to buy or simply to get a price list, contact one of our dealer who is the best placed to inform and advice you.
You will find your closed dealer or national Sales Office/Distributor by browsing the dealer network.
How to get the quickest and best answer?
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Before asking a question by email, filing the form or on the forum:
- Try to find an answer by reading your manual(s).
- Try to find an answer by reading the FAQs.
- Try to find an answer or the needed document by searching the Download Center (Manual, Drawings, Certificates, Catalogues, Model Year, Photos...).
- Be sure that your request doesn't concern your local dealer or Sales Office/Distributor rather than Brunswick Marine in EMEA.
Notice that your question will be forwarded to the right person according your country and the related product. This risk to delay your answer.
All information about our network (Name, address, services, product lines...) is available at the Brunswick Marine in EMEA Dealer Network section.
- Be precise and informative about the question you have
You are more likely to get a useful and a prompt answer if you are precise and informative.
Provide all necessary data about yourself and the concerned product (brand, model, serial number...)
How do I get technical support for BME products?
- Technical support and services are only provided through Brunswick Marine <em>in</em> EMEA Sale offices, Distributors and Dealers network.
This website will not help you to receive customer support.
You will find your closed dealer, national Sales Office/Distributor by browsing the dealer network.
How do I register my new engine?
- It is important that your selling dealer fills out the Warranty Registration document completely and mails it to the distributor or Brunswick Marine <em>in</em> EMEA Service Center responsible for administering the warranty registration/claim program for your area. The Warranty Registration document identifies your name and address, product model and serial numbers, date of sale, type of use and the selling distributor's/dealer's code number, name and address. The distributor/dealer also certifies that you are the original purchaser and user of the product.
A copy of the Warranty Registration document MUST be given to you immediately after it has been completely filled out by the selling distributor/dealer. This document represents your factory registration identification, and should be retained by you for future use when required. Should you ever require warranty service on this product, your dealer may ask you for the Warranty Registration document to verify date of purchase and to use the information on the document to prepare the warranty claim forms.
You can check your warranty registration by clicking the before last left menu item "Check Registration".
If it hasn't been done do not hesitate to require it from your dealer!
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